Shipping

 

Most items available on the site are in stock at the time you place your order. Current lead time for in stock items to ship is 2-3 days after payment is received. 

For custom items and anything made to order, please allow me 7-10 days to fill your order. Read more about custom designs here

Both domestic and international orders will be shipped via DHL Standard Shipping which includes insurance up to €50 and shipment tracking. 

After your order has been filled, you will receive a confirmation email. Once the order has been shipped, you will receive an email update with tracking information. 

Current Shipping Rates via DHL

  • GERMANY*:  €6.48 | *FREE SHIPPING ORDERS €50 +
  • EUROPEAN UNION:  €8.88
  • NON-EU COUNTRIES€14.38
  • UNITED STATES / EVERYWHERE ELSE€14.38

Please contact me for information regarding lead times, additional locations, expedited shipping or additional insurance.

Berlin Customers: Local Pick Up is FREE

For customers in the Berlin area, let's do our part for the environment!

Produce less packing and greenhouse gases while saving on shipping costs by selecting Local Pick Up at checkout.

When your order is complete, instead of standard shipping and delivery, it will be dropped off for you to pick up at my shop, Studio Hertzberg. So easy!

Save on shipping and save the world a little bit at a time 🌍

Studio Hertzberg
Sonnenallee 174
12059 Berlin

GERMANY | FREE SHIPPING ON ORDERS €50 +

Free Gift Wrapping!

Your order will come sealed in an air tight plastic bag and will be enclosed in an eco-friendly blue jewelry box. 

International Customers | VAT + Additional Fees

Please contact your customs agency to determine additional taxes or fees associated with your order as I am unable to determine these charges. It is your responsibility to determine any additional charges your order may incur. Unpaid fees may delay arrival of your parcel.