I love working on custom orders! If you have a special occasion coming up or just want something in a different finish or using different gems, contact me.
Typically, custom orders take approximately 1-4 weeks to complete, depending on complexity and size. I work with you on your vision, and help it come to life!
Please note that a 50% non-refundable deposit is required prior to beginning your project. No returns are available for custom orders.
I take pride in my work and am happy to offer repairs. There are a few different circumstances that I’ve encountered in the past:
General Repairs Service | I accept repairs on jewelry a result of wear and tear – not just my own! Please contact me to get a quote, and please be aware that you will be responsible for shipping charges for general repairs.
Replacement Service | This most often happens if an earring is lost or broken and needs to be replaced. I am likely to have the materials needed to replace what was lost. Please contact me for confirmation and to get a quote, and be aware that you will be responsible for shipping charges replacement services.
Craftsmanship Issues | I do my best to create a quality product, and guarantee my work. If a repair is required as a result of faulty craftsmanship, I’m happy to repair your item at no charge. In this case, you will be responsible for shipping the product to me, and I will cover shipping charges back. Please contact me within (30) days of delivery of your order and follow the directions below:
- Send an image of the item, specifically the problem are so I am able to determine the issue and what needs to be fixed.
- Repairs related to craftsmanship issues, please wait for an email confirmation of your repair approval prior to shipping your repair back.
- When your repair is approved: Please note that you will be responsible for the shipping charges to me and I will cover the shipping back.